If you review or download information from the website, this information is tracked to enable us to provide you with tailored information and to give us information about your use of our website. This action will not personally identify you.
Should you wish to complete a contact or enquiry form on the website or through our connected portals, we collect and store the personal information supplied to us via secure servers to enable us to fulfil your request.
Any personal information you chose to disclose via the website or portals will be processed in accordance with this privacy notice.
What information do we collect?
We will also collect credit or debit card details to make payments for Profcol Finance IFA Ltd services and to pass to relevant parties such as lenders and surveyors. This information will not be retained after payment has been made.
We will retain and process your personal information based on our ‘Terms of Business’ contract with you, our statutory and legal obligations, our regulatory requirements and our legitimate business interests.
How is the information collected?
The information may be collected directly by Profcol Finance Ltd and its staff or from third parties to whom you have agreed may pass your personal information to Profcol Finance Ltd.
How is the information used?
Letting you know about changes to our products and services.
Confirmation of your identity.
Training of our staff and fraud investigation and prevention.
Confirmation of the documents and information you provide to us.
Keeping our records up to date and complying with regulatory and legal obligations.
Administration and review of the mortgages, finance, products and services we have arranged for you.
Helping us to assess your needs for protection plans in connection with your borrowing.
Conducting surveys to understand how we can improve our services.
Who will your information be shared with?
When we proceed with a mortgage, loan or other plan or service for you and your data is transferred to a lenderor provider, we recommend you also read their Privacy Notice in conjunction with ours.
If your request for services has come from an introducer of business to Profcol Finance Ltd, we may share limited information with the introducer for the purposes of keeping them informed as to how your application is progressing.
We use third party software systems including cloud-based storage, to help us to manage mortgage, loan and product applications and to process and verify the personal information you supply to us. All software suppliers store any data in the UK and are subject to UK regulations including the UK Data Protection Act 1998 and are obliged to keep your details securely and use them only to fulfill the contracted service.
We will obtain explicit consent from you either verbally, via our website, via meetings face to face including shows and events, by email, or by completion of a consent form and will keep a record of your consent.
Marketing may include emails, telephone calls, social media and postal marketing. You can advise us of your preferences on how you would like us to provide marketing and the marketing content that is of most interest to you. You may update your preferences at anytime and you may also withdraw your consent at anytime.
This policy was last updated on the 18th December 2018. On the 25th May 2018, The Data Protection Act 1998 was superseded by The Data Protection Act 2018 supplemented by GDPR. This Privacy Notice sets out most of your rights under the new act but may be updated further when the changes come in to effect.
Changes of ownership
Profcol Finance Ltd,
47 Peckham Park Road,
London SE15 6TU
Phone: 020 3951 0285